Shipping Policy
Overview
Thank you for shopping with Dream Couture Boutique. This Shipping Policy outlines how orders are processed, shipped, and delivered. By placing an order through our website, you agree to the terms outlined below.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received and verified.
Orders are processed Monday through Friday, excluding weekends and public holidays. Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information, when available.
Please note that order processing times are separate from shipping transit times.
Shipping Time
Estimated delivery times may vary depending on the destination, product availability, carrier operations, weather conditions, and other factors outside our control.
Typical delivery estimates:
- Processing Time: 1–3 Business Days
- Transit Time: 5–10 Business Days
- Total Estimated Delivery Time: 6–13 Business Days
Delivery estimates are provided for informational purposes only and are not guaranteed.
Shipping Rates
Shipping charges are calculated and displayed during checkout before payment is completed. Any applicable shipping fees will be clearly shown prior to order confirmation.
Order Tracking
Once your order has been shipped, tracking information will be sent to the email address provided during checkout when tracking is available.
Customers may also use our Order Tracking page to check the status of eligible shipments.
Address Accuracy
Customers are responsible for providing complete and accurate shipping information at checkout.
Dream Couture Boutique is not responsible for delays, failed deliveries, or additional charges resulting from incorrect, incomplete, or outdated shipping addresses provided by the customer.
If you notice an error in your shipping information, please contact us as soon as possible at support@dreamcoutureboutique.com.
Delayed Deliveries
While we work to ensure timely delivery, shipping carriers may occasionally experience delays due to weather conditions, transportation disruptions, holidays, customs inspections, or other circumstances beyond our control.
We appreciate your patience should such delays occur.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact us promptly at support@dreamcoutureboutique.com with your order number and any relevant information.
We will work with the shipping carrier to investigate the issue and determine available resolution options.
Undeliverable Packages
Packages returned due to an incorrect address, failed delivery attempts, refusal of delivery, or other customer-related reasons may be subject to additional shipping charges before reshipment.
Contact Information
If you have any questions regarding shipping, please contact us:
Dream Couture Boutique
11620 Pacific Hwy SW STE E
Lakewood, WA 98499
United States
Phone: +1 928-344-1652
Email: support@dreamcoutureboutique.com